Privacy Policy

Please review our privacy policy carefully.

Munafah.Ai — Privacy Policy

1. Information We Collect

Personal Data: Name, email, phone number.

Business Details: Company details and business category.

Usage & Device Data: Usage data, device identifiers (e.g. for push notifications), and interactions.

Media Files: Photos or images uploaded by you for profile pictures or feedback screenshots.

Audio Data: Voice input/audio data may be temporarily accessed when using voice assistant features (microphone) for chatbot interactions, but is not stored without user consent.

2. How We Use Information

Operate and improve the platform.

Enable matchmaking and communication.

Provide support.

3. Sharing of Information

Munafah does not sell user data.

However, certain information (e.g., company name, listings, contact details) may be visible to facilitate connections.

Third-Party Services: We share relevant data with trusted service providers to operate essential app features:

  • SafePay (secure payment gateway processing)
  • PostHog (app usage analytics)
  • Firebase (FCM push notification delivery)
  • Google Cloud Speech-to-Text (transcribing voice notes into text)
  • Data may be shared with service providers or legal authorities if required.

    4. Data Security

    Munafah takes reasonable measures to protect data but does not guarantee absolute security.

    5. User Rights & Account Deletion

    Users may request updates or deletion of their data.

    Account Deletion: Users can request complete deletion of their account and all associated personal data directly within the app's Settings screen. See our account deletion page for step-by-step instructions.

    6. International Data Transfer

    Data may be processed across jurisdictions.

    Users consent to cross-border data usage.

    7. COOKIE POLICY

    What Are Cookies

    Cookies are small data files stored on a user's device.

    How We Use Cookies

    Maintain login sessions.

    Analyze usage.

    Improve performance.

    Types of Cookies

    Essential cookies.

    Analytics cookies.

    Users can disable cookies via browser settings, though some features may not function properly.